Account and Data Deletion
You can delete your account right in the game (Settings → Delete account). Deletion has a 7-day grace period. Any sign-in within those 7 days cancels it. Otherwise, after 7 days the account and its data are permanently erased. If you take part in the partner program, deleting your account also ends your partner status (see the Partner Program Terms, section 9).
How to request deletion by email
- Email support@phurti.app with the subject line “Delete my account”.
- Include your in-game name (it’s shown in your profile). If you signed in with Google, write from that same Google account so we can verify the request without follow-up questions.
- We will confirm your request and delete the account within 30 days.
What gets deleted
- Your account (device identifier, any links to Google, Apple, Play Games, or Game Center, your in-game name, avatar, and the email address if one was stored with the account).
- Game data: statistics, virtual chip balance, match history, friends and private messages, achievements and collection, invite and partner program data, and your push token. If you signed in with Apple, we also revoke the sign-in on Apple’s side. The recovery tokens described in the Privacy Policy are cleared as well.
What may be kept temporarily
- Short-lived technical server logs (deleted on their normal schedule).
- Records we are required to keep for fraud prevention or legal reasons (for the minimum necessary period).
- A record of credited in-app purchases (store order IDs, not linked to your account), which we need to reconcile purchases with the stores.
- Database backups (up to 62 days). If we ever have to restore the database from a backup, we will delete your account again.
See also the Privacy Policy.
